Osorio & Partners is the implementation lead your startup needs before you can justify the headcount. Embedded a few days a month to get clients live faster, bill sooner, and stop rebuilding onboarding from scratch on every deal.
"When every implementation feels like the first one, you have a process problem. And every day you wait makes it harder to fix."
Most consultants hand you a framework and leave. We take the work instead. You get someone accountable for implementations actually running, without adding a full-time salary to your burn.
A short, paid diagnostic. We map how clients move from signed contract to live and billing, and find exactly where deals stall. You get a prioritized roadmap you own, whether or not we work together after.
We take the seat as your fractional PMO and run the roadmap. Live client onboardings, escalations, and internal handoffs get owned by someone whose actual job it is, instead of squeezed between a founder's other twelve priorities.
Every engagement is built to make itself unnecessary. The processes, templates, and playbook stay behind, so your first full-time hire inherits something that works instead of starting over.
We work exclusively with Seed through Series B B2B SaaS startups that have hit product-market fit and are now feeling the operational strain that comes with it. Based in Chicago, working with teams nationwide.
Enterprise is a different beast. Let's build the process infrastructure before the stakes get higher.
Missed timelines, inconsistent onboarding, delayed billing. We stop the bleeding and build something that scales.
10–100 employees, no dedicated implementation function, and not enough volume to warrant a full-time leader. Fractional bridges the gap until you can.
The audit opens the door, the seat does the work, and the build stands up the system underneath it. Everything else is what gets done inside the retainer, not a product you buy separately.
Where every engagement starts. Over two to three weeks we trace how a client actually moves from signed contract to live and billing. We interview the people doing the work, read the tickets, and find where deals sit idle. You get a written findings report and a prioritized roadmap with owners and sequencing. Fixed fee, credited against your first month if you continue. The roadmap is yours regardless. No obligation to continue.
Our core engagement. We take the implementation seat a defined number of days per month and run it. That means live client onboardings, escalations, the handoff between sales and delivery, and the internal decisions nobody currently owns. Your AE closes the next deal instead of babysitting the last one. Four days a month at the base tier, eight while we're standing things up. Six-month minimum, because process design without adoption isn't worth paying for.
A working project portfolio management system, built in Smartsheet. It's cost-effective, quick to learn, and robust enough to run complex programs with real automation. Scope is fixed before we start: project types, user seats, and report views are named in the statement of work. Sold on its own, or delivered inside the seat.
Four practice areas. These describe the job. They are not sold separately.
Live onboardings, the sales-to-delivery handoff, escalations, and executive reporting. The seat itself, not a deliverable.
Lifecycle design, intake and prioritization, cross-functional decision rights, and ownership mapping that survives turnover.
Project tracking, reporting cadence, tool evaluation and vendor negotiation, and lightweight internal applications where a spreadsheet has stopped working.
The lifecycle playbook, templates, and handoff package, written from implementations we ran together, for whoever you hire full-time.
Two to three weeks. A paid diagnostic that finds where implementations stall and what to fix first. Ends with a roadmap you keep.
Monthly retainer, defined days per month, six-month minimum. We run the roadmap and own implementations while your team sells and builds.
A lighter monthly retainer once the system is running or a full-time lead is in place. A thought partner on call, not a seat we occupy.
The full breakdown of how we work, what each engagement covers, and who we're a fit for. Six pages, no email required.
Osorio & Partners was founded on a simple observation: the most common cause of startup operational failure isn't the product. It's the absence of structured processes to deliver it. We exist to close that gap.
Most startups invest heavily in building and selling their product. Very few invest in the structured processes needed to implement it successfully for their clients. The result is chaotic, inconsistent implementations that erode client trust, delay billing cycles, and slow revenue growth.
Osorio & Partners was founded to solve exactly this problem, by embedding standardized, right-sized project management practices into a startup's operations before the problems compound.
We are a fractional PMO practice, not a management consultancy. We do not bring enterprise frameworks and force them to fit, and we do not hand over a deck and leave. We take the implementation seat inside Seed through Series B B2B SaaS companies and run it, building operational infrastructure right-sized for where they are today and designed to outlast us.
Our thesis is that implementation operations are a revenue lever, not an overhead cost. Every week a client implementation is delayed is a week of revenue deferred. Fixing it isn't just an operational improvement. It's an investment with measurable return.
Twelve years of project management discipline and more than $30M in delivered projects, applied hands-on rather than handed over. PMO rigor without the PMO overhead.
No jargon. No vague frameworks. Real deliverables with clear outcomes. We tell you exactly what we're building, why, and how it will improve your operations.
We meet clients where they are, not where they should be. Our solutions are right-sized for your stage, team, and growth trajectory, not designed for enterprises with unlimited resources.
Everything we build is designed for where you're going, not just where you are. Systems that work for 10 clients should still work for 100. We build with scale in mind from day one.
No pressure, no hard sell. Just a conversation about where you are, where you want to be, and whether we're the right fit to help.
Enterprise is a different beast. The stakes are higher, the scrutiny is greater, and one botched implementation can define your reputation. Let's build the process infrastructure before the pressure is on.
Missed timelines, inconsistent onboarding, delayed billing, frustrated clients. We stop the bleeding and build something repeatable, so your team can scale without the chaos.
Pick a time that works. No prep needed. We'll talk through where things stand and whether an audit makes sense.